Whether you have ideas for new items, questions about sizing or you’d simply prefer to place your order over the phone - we’d love to hear from you!


Placing an Order

You can safely and easily order any of our items on our website. Simply browse our website adding the items you wish to purchase to your 'basket'. Once you've finished shopping, simply follow the buttons to the ‘Checkout’. During our safe and easy checkout process, you will be given the opportunity to review your order, claim VAT relief, provide your preferred delivery address, add gift wrapping and finally pay.

If you’re having troubles ordering online or you’d rather to speak to us about sizing and quantities, please call us on 0845 224 9687* between 8am to 6pm (GMT) on weekdays.

Want to track your order?

You can do this in two ways. Either visit our website and click on the ‘Your Account’ link and enter the account details you created when placing your order. By doing this, you will be able to view your order, see its status and raise a query if you have any questions.

Alternatively, email us at Make sure you quote the reference number of your order (check the email we sent you when you ordered) and provide us with your name, contact details and the nature of your enquiry. We will respond to you in 48 hours.

Interested in bulk orders?

All UK orders over £100 attract free delivery, however, if your order is over £500 please contact us directly on 0845 224 9687* between 8am to 6pm (GMT) on weekdays or email

Interested in stocking Designed to Care?

Perhaps you’d like to add ‘Easy dress clothes’ to your offering? If so, we’re interested in talking with you. Please call Natalie Burrows on 0845 224 9687* between 8am to 6pm (GMT) on weekdays or email

Do you have ideas for new clothes?

We design and manufacture all of our clothes and are keen to grow our range with items that you really need and want. Please contact us directly  on 0845 224 9687* between 8am to 6pm (GMT) on weekdays or email

Do you have a complaint?

Do you have a concern or complaint? Our business is to keep you happy. Please contact us directly on 0845 224 9687* between 8am to 6pm (GMT) on weekdays or email

By Post

If you wish to post us a letter please write to Designed To Care, Box 921, 6 Slington House, Rankine Road, Basingstoke, RG24 8PH. Please note, this isn’t our address for Exchanges or Returns.

Website links

Want to link to our website or think that we should link to yours?  Please email us at and we can take it from there.

* Calls cost a maximum of 4p per minute during peak times and 1p per minute at other times from a UK landline. Costs from other networks may vary